Who we are
EurekaD-Soft Private Limited is a public limited company. Our registered addresses are on our website. Our website address is: https://www.eurekadsoft.com
For general queries about our website please use the “Contact Us” form at https://www.eurkadsoft.com/contact-us/
For data protection-related queries including questions about the use of your personal data please email firstname.lastname@example.org.
Please refer to the sections on Your rights to know what personal data we hold and to control how we use it and how to make a complaint for further contact information.
What personal data we collect and why we collect it
Personal data that you provide to us. There are a few different ways in which you may share your personal data with us via our website. You might complete the ‘Contact Us’ Form on our website, subscribe to or comment on our blog, register for one of our events, request content or enroll on “EUREKAD-SOFT Experience” cloud-based training. The personal data that you provide to us may include your name, address, e-mail address, employer, job role and phone number.
Personal data that we receive from third parties. If we work with other businesses these parties may collect personal data about you which they will share with us. For example, we may have your name and contact details passed on to us by third parties that we work with, such as marketing partners, industry publications or content syndication partners, that refer you to us so that we can provide you with information on our products or services that we feel would be of interest to you.
Personal data about your use of our website. This is technical information and includes details such as your IP address, your login information (where applicable e.g. with “EUREKAD-SOFT Experience”), browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, as well as details of how you navigated our website, what pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and any phone number used to call our customer service number.
When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
If you submit the contact form and provide the information, we use that information for customer service purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Who we share your data with
We do not share your data with anyone.
How long do we retain your data
We only keep your personal data for as long as we need it. This would be considered from the perspective of whether you would still be interested in receiving information from us about our products and services. Generally, this means that if you have not replied to our marketing emails or purchased any of our products or services for a period of two years, we will remove you from our database.
How you can make a complaint
If you are unhappy with the way, we have used your personal data please contact us to discuss this using email@example.com.
You are also entitled to make a complaint to the Information Commissioner’s Office which you can do by visiting www.ico.org.uk. Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.
What rights do you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We store your personal data on our secure servers, and We provide data security awareness training to our staff. We keep data system security features up to date to minimize the risk of unauthorized access to our systems.
Automated decision making and profiling
If you confirm that you would like to be contacted with further information regarding our products and services, we will add your details to our marketing database and a profile regarding your interaction with our website and content will be created.
Once you are added to our marketing database we will update your profile with information regarding your interaction with our website, online portals (including social media) and regarding which products or services you have shown a particular interest. Further interactions with our website will then be linked to this account so we can better tailor our correspondences with the interest that you have shown in EUREKAD-SOFT and our products and services and provide further information on products and services that are likely to be of interest to you.
This information is used to assess your profile objectively to consider whether you might be interested in purchasing new or further EUREKAD-SOFT products and/or services. If we think this is likely, a member of the EUREKAD-SOFT team will contact you to take things forward in this regard.
You are entitled to ask that we do not make automated decisions about you or use your personal data for profiling purposes. Please refer to the section on Your rights to know what personal data we hold and to control how we use it for further details in this regard.
Where we send your data
Visitor comments may be checked through an automated spam detection service.